Definition:

• We are looking for a passionate Business Account Manager who will partner with and ensure the long-term success of our partners.
• To develop long-term business & relationships with the portfolio of assigned partners, connecting with key business executives and stakeholders. 
• Liaise between partners and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to the partner needs.

Responsibilities:

• Develop the partner’s Business
• Operate as the lead point of contact for any and all matters specific to your partners
• Build and maintain strong, long-lasting partner relationships
• Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to partners needs and objectives
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
• Forecast and track key account metrics
• Identify and grow opportunities within territory and collaborate with all teams to ensure business growth.
• Assist with high severity requests or issue escalations as needed
  
  

Requirements:

• Business driven - Mandatory
• Proven account management or other relevant experience
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
• Experience in delivering client-focused solutions based on partner needs
• Proven ability to manage multiple projects at a time while paying strict attention to detail
• Excellent listening, negotiation and presentation skills , Excellent communications and interpersonal skills
• BA/BS degree or equivalent
• Ability to travel 20%-30%
• Fluent English & Mandarin – Mandatory
• At least 3 years of relevant experience
• B2B experience is an advantage.