Reports to             Assistant Manager, Global Learning & Development

Department           Global Learning & Talent Development

Location               Hong Kong, Chinachem Golden Plaza

Purpose and Objective of Position

DFS Group has a vision to be “the world traveler’s preferred destination for luxurious shopping.”  DFS University was established to create a collaborative learning culture that equips the people of DFS with the skills and capabilities to deliver a luxurious retail experience for the world traveler.

The Learning & Development Specialist provides day-to-day administrative support for the Global Learning & Talent Development team.  Ideally, the candidate will be an individual with good organizational, time management, inter-personal, and multi-tasking skills.

Essential Job Duties and Responsibilities

• Coordinating various training programs and business-related activities for the Talent Development Program, Service Schools Program, Train the Coach Program, and the Learning & Development Forum.

• Prepare training materials

• Maintain and organize training records and compile reports

• Provide administrative support to the DFS University Center for Service Development

• Prepare correspondence, reports, and presentation materials

• Prepare and process expense reports and professional fees reports in a timely and accurate manner

• Content development/tailoring for digital learning and express trainings for all Service Schools

• Consolidate research on current trends in Beauty, Watches, Wine & Spirits, Fashion and update content where applicable

• Standardize internal record keeping system for Service School trainings (coverage, training effectiveness, etc.)

• Coordinate with internal and external partners on course administration/logistics (collect participant info, ensure official forms are completed and submitted in a timely manner to external partners, invoice processing)

• Other ad-hoc projects

Knowledge, Skills and Abilities Required

Other Requirements

• High-energy and creative

• Strong communication skills

Working Conditions / Environment

• Corporate office environment

DFS VENTURE SINGAPORE PTE LTD