Bank: Customer Services Manager - Complaint Handling & Quality Assurance
Capital House Consultant International Ltd
- Company Industries:Banking
Job Information
- Post Date:2017-03-02
- Career Level:Middle
- Location:Not Specified
- Salary:Salary provided
- Employment Type:Full Time, Permanent
- Job Function:Retail Banking
Job Description
Our Banking client is hiring a Complaint Handling and Quality Assurance Manager
- Handle verbal, in person or written complaint
- Give verbal / written reply for customer complaints
- Assign complaints to relevant ownership departments for further investigation
- Prepare management reports for reviewing complaints on a regular basis
- Monitor complaint resolution satisfaction
- Provide counseling and training when needed
Interested parties pls send us your CV in MS Word format.
Company Info
Capital House Consultant International Ltd is an Executive Recruitment Consultancy Firm specialised in Banking & Finance and Insurance Industries.
Pls send CV to [email protected]
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