Responsibilities:

• To follow up daily sales orders and invoices to ensure customers’ satisfaction level;
• To handle customers’ service requests in a professional manner;
• To design processes, follow up progress and consolidate reports of customer service related matters;
• To implement and control customer service initiatives to enhance customers’ satisfaction and standard of quality services delivered;
• To involve in corporate projects whenever necessary

Requirements:

• High diploma or above
• Minimum 1 years of relevant experience
• Strong sense of responsibility and commitment
• Strong organizational ability, pro-active and independent
• Strong interpersonal and communication skills
• Good team player
• Familiar with MS office applications
• Fluent in Cantonese, Mandarin and English
• Basic Salary HKD 12,000

Competitive remuneration package, career prospects, attractive fringe benefits including bank holidays, dental and medical insurance plus comprehensive on-the-job training will be offered to the right incumbent.

Apply Method

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