SUMMARY

To ensure the continued safety and reliability of Kids II products through: design & sample reviews; analyzing consumer complaints & returns; initiating necessary design or production changes; and validating changes. 

To support necessary safety and reliability design changes are implemented based on field data.

To prepare and assemble samples for Singed Acceptance Sample Meetings and invite representatives involved in the product development process to assure that the product development process yields an acceptable product prior to production start

Interested in the day to day duties?

• Work with Product Management and Product Research to determine consumer wants and needs prior to finalization of product design.  Use Quality Function Deployment (QFD) tools and “House of Quality” tool to determine design priorities.
• Lead the signed acceptance sample process.  Prepare samples and schedule all Signed Acceptance Sample meetings prior to production start.  Also requires the scheduling of a multidiscipline meeting within 24 hours of receipt of the samples.  Following the meeting a meeting report of all comments and running changes must be issued.
• Analyze physical consumer returns to determine if any product changes are necessary.  If changes are deemed necessary, then initiate an action plan to incorporate the change(s).  Follow-through with vendors and Asia Team to verify changes are incorporated and appropriate validation testing has been performed. 
• Carry out field data analysis from retail returns to consume experience calls.  This includes but is not limited to analysis of Consumer Experience call data, retail returns data, and retail returns center audits, Consumer Insights data On-line comments.
• Assist the Product Integrity Sustainability Manager in prioritizing, implementing and tracking of continuous improvement projects for products already in production.

What’s your background?

• Degree or above in Engineering or related discipline
• At least 5 years of work experience in the fields of engineering or quality
• Knowledge of manufacturing process, inspection, testing of infant product
• Familiar with MS Office applications and be able to prepare written reports
• Good team player, able to work independently and under pressure
• Willing and able to travel domestically and internationally as required
• Excellent communications skills in spoken and written English, Chinese (Cantonese & Mandarin)

Want to know more?

We regularly host training sessions and social functions to foster a genuine camaraderie outside the workplace, and to promote the sense of comfort and support that enhances teamwork. At company-wide awards ceremonies, we take time to recognize the talent, effort and dedication of the people who make Kids II such a standout place. Check out our website at http://www.kidsii.com/ for more information.

Interested applicants, please apply with a detailed resume stating your current /expected salary and date of availability.

Personal data collection would be used for recruitment purpose only.

Kids 2 has a 50-year history of inventing and reinventing baby toys and gear for families across the globe. The brand portfolio strength runs deep with four brands under the Kids 2 umbrella: Bright Starts™, Ingenuity™, Baby Einstein™ and Oball™. Through its brands, Kids 2 is a powerhouse of creativity, diversity and innovation, uniquely matching the needs of parents and babies. Headquartered in Atlanta, Kids 2 has over 450 team members in 12 global offices and its products are sold by more than 78,000 retailers in over 90 countries. 

At Kids 2, we’re really good at what we do. And when we’re great at our jobs, we help parents be great at their jobs.

Parenting is demanding, and that’s where we come in. We want to reimagine how brands can make it easier for early stage parents – not by just selling them products, but by providing holistic solutions that transcend borders, categories and aisles.

No matter our title or department, at Kids II, our job is to create more tiny wins for parents, so they can create bright futures for their little ones. That’s a big task!

We’re serious about what we do, AND we love to have fun. Our team is hardworking, entrepreneurial, and passionate about helping families create millions, if not billions of tiny wins.