(Government)IT Support / Helpdesk Analyst / DataCentre Operator
Seamatch Asia Limited
- Company Industries:Human Resources Management/Consultancy
Job Information
- Post Date:2017-03-13
- Career Level:Entry Level
- Location:Not Specified
- Salary:Salary provided
- Employment Type:Full Time, Permanent
- Job Function:Call Centre Support Network & System
Job Description
Our clients (Government, MNC, listed company, public organization, bank, etc.) are now looking for high calibre candidates to join their expanding teams
IT Support (Government)
Responsibilities:
- Responsible for daily backup of various systems, reports generation and distribution
- Conduct daily operation tasks such as support call handling, network equipment monitoring, batch processing and emergency support as assigned by superior
- Assista in the installation of the terminal front end software
Requirements:
- Higher Diploma or above in Information Technology or related disciplines
- Minimum 2 year’s experience in IT support role
- Co-operative, good sense of responsibility
Helpdesk Analyst
Responsibilities:
- Reporting to the Helpdesk Manager
- Provide level 1 ad hoc support and troubleshooting to customers through hotline and email
- You will maintain a high degree of customer service for all support queries to all executives and end-users.
- Researching new technologies
- Carry out computer operational tasks according to schedule and established procedures as well as system backup according to the job schedule
Requirement:
- Diploma holder in Information Services or related disciplines
- Min 2 years' experience in providing helpdesk support / back office operations
- Experience in support corporate mobile email service e.g. Blackberry, iPhone, iPad, Android and BES Server, AD Administration is a plus
- Broad technical knowledge on general office desktop applications
- Strong interpersonal and communication skills are essential;
- Good command of written and spoken English and Mandarin is a plus;
Data Centre Operator
Responsibilities:
- Provision Data Centre services (rack, power, structured cabling, site preparation, etc.)
- Perform server, device and network component installation, upgrade, replacement and removal
- Provide customer support for Data Centre related service
- Record, audit, manage, and maintain an accurate physical hardware inventory
- Perform other related duties as assigned
- Promptly escalate any abnormality to supervisor
- Work on on-call basis required
Requirement:
- Diploma or above in Information Services or related disciplines
- Basic technical knowledge of network equipment and servers, e.g. Windows server, network router, cable patching, server components, etc
- Experience in Data Centre environment or IT system support field is an advantage
- Knowledge and practical experience in Information Technology Infrastructure Library (ITIL) processes
- Good command in spoken and written English & Chinese
- Less experience or Fresh Gradue will also be consider
All information provided will be treated in strict confidence and used solely for recruitment purposes. To apply, please send resume with present and expected salary by clicking "Apply Now"
Company Info
Founded in 1999 by a group of experts from different industries,Seamatch is the leading recruitment services provider of specialist recruitment and HR outsourcing services.
With offices in Beijing, Shanghai, Hong Kong and Singapore, and a team of over 30 professional consultants, we place quality at the center of everything and aim at providing the best services to both our clients and candidates.
Please FOLLOW our Company Profile at LinkedIn for more updated news and job opportunities: https://www.linkedin.com/company/seamatch-asia-limited?trk=top_nav_home
Hong Kong Office
Employment Agency Licence no.64097
22/F, Ka Wah Bank Centre, 232 Des Vouex Road Central, Sheung Wan, Hong Kong
Tel: 2111 3772
Fax: 3007 1947
Website: www.seamatch.com
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