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Customer Service Representative (Call Centre)

China Construction Bank (Asia) Corporation Limited

  • Company Industries:Financial Services

Job Information

  • Post Date:2013-08-05
  • Career Level:Entry Level
  • Location:Eastern Area
  • Yr(s) of Exp:2 years
  • Qualification:Matriculated
  • Salary:Not Specified
  • Employment Type:Full Time, Permanent
  • Job Function:Others  
  • Benefits:Life insurance  Medical insurance  Overtime pay  Performance bonus

Job Description

Job Descriptions:

  • Process investment phone orders including FX Linked, Mutual Fund, ELI/ELN and bond
  • Process IPQ over the phone
  • Perform various branch support functions e.g. Return Check and TT follow up, KYC renewal
  • Handle internal enquiries from branches
  • Perform administrative duties of branch support team

 

Requirements:

  • Process the licence/qualification for selling insurance and investment services
  • Good command of Cantonese, English and Putonghua
  • Courteous, pleasant and meticulous
  • Able to work under pressure and handle multi-task
  • At least 2 years customer service experience in bank industry.  Post secondary diploma or University degree with less experience will be accepted
  • Proficiency in PC software, i.e. Words and Excel

 

To apply, please send the detailed resume to one of the following channels:-

  • By Email: recruithk@asia.ccb.com
  • By Mail: The Human Resources Manager, China Construction Bank (Asia) Corporation Limited, 17/F., Devon House, 979 King's Road, Quarry Bay, Hong Kong

 

Applicants who are not contacted within 8 weeks may consider their applications unsuccessful and their personal data will be retained by the bank for a period up to two years.

 All information provided by applicants will be used for recruitment purposes only and will be used strictly in accordance with the bank’s personal data policies, a copy of which will be provided upon request.

Company Info

China Construction Bank (Asia) Corporation Limited [“CCB (Asia)”] is the retail and commercial business platform of China Construction Bank Corporation [“CCB”] in Hong Kong. As of June 30, 2017, CCB (Asia) has 50 branches in Hong Kong and offers a wide array of banking products and services to customers, including consumer banking services, commercial banking services, corporate banking services, private banking services and cross-border financial services, etc.

We’re inviting high caliber professionals to share our vision and mark our success together.

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