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Customer Service Officer

Gulf Oil Marine Limited

  • Company Industries:Others

Job Information

  • Post Date:2017-03-24
  • Career Level:Entry Level
  • Location:Not Specified
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Job Function:Customer Service - Supervisor/Officer  Account Servicing  

Job Description

Job Duties          

  • Attend to general inquiries regarding product availability, pricing, delivery surcharges and lead time
  • Work with Sales team to understand and execute pricing and supply terms for each account
  • Manage the order-to-delivery process to ensure smooth completion, including coordination with Sales, delivery global network , as well as local delivery agents
  • Fulfill delivery requirements for orders, coping with changes in delivery requirements and provide professional advices in relation to local geographical conditions and limitations
  • Order follow-up activities, including submission of delivery notes for invoicing and outstanding payment monitoring
  • Maintain continuous and positive rapport with customers, monitor account performance and any changes in assigned accounts

Education and Experienc

  • Degree or Diploma holder in Marketing/Supply Chain/Business Studied
  • Over 3 years relevant working experience in sales support, supply chain or customer service
  • Experience in marine industry is an advantage
  • Strong in Excel and other MS office applications
  • Self-motivated, confidence, ability to work independently and effective in communication
  • Proficient in English, both written and spoken

We offer an attractive remuneration package as well as a fantastic opportunity to develop your career. If you are interested to our growing family please email your application letter together with detailed CV (with current and expected salary) by clicking APPLY NOW.

We are an equal opportunity employer and welcome applications from all qualified candidates. All personal data collected will be used for recruitment purpose only. Applicants not hearing from us within 3 months may consider their applications unsuccessful. All personal data collected will be destroyed within 24 months.

Company Info

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