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Sales Support

Maersk Hong Kong Limited

  • Company Industries:Freight Forwarding/Delivery/Shipping

Job Information

  • Post Date:2017-03-20
  • Career Level:Entry Level
  • Location:Not Specified
  • Salary:Salary negotiable
  • Employment Type:Full Time
  • Job Function:Customer Service - Supervisor/Officer  Freight Forwarding  Shipping  

Job Description

We Offer

We offer you an exciting job opportunity in an international,challenging business environment characterised by high pace and diversity. You will get to focus on creating valuable relationship with our current and new customers.
This position will support the Sales team to manage and grow assigned accounts in line with the organisational strategy, goals, policies and processes.

Key Responsibilities

Commercial

  •    Build a good understanding of target customers (contact, commodities, trade lanes, type of business, contract information including exceptions and service requirements).
  •    Maximize impact of transactional sales through effective probing, and lead qualification. 
  •    Provide personalized service and build relationships with customers.
  •    Track competitor information and market trends and suggest required action.

Administrative

  •    Formulate and manage service contracts with customers.
  •    Ensure replies to all sales leads and key correspondence are delivered within 24 hours.
  •    Communicate service or rate changes, notable trends, policies and other relevant information to assigned accounts.
  •    Assist with processing price quotes and rate negotiations.
  •    Effectively assist in problem resolution through delegation to the corresponding internal department.

Systems

  •     Ensure Customer Relationship Management tools (Salesforce.com and others) are updated on time and of excellent quality.

 

Who we are looking for

The ideal candidate must possess enthusiasm, a strong work ethic and a willingness to learn. We also value great people skills, ambition and integrity.

A Bachelor's degree is preferred with 2-3 years industry or equivalent sales experience. You should have excellent interpersonal, presentation and communication skills (both written and oral). In addition, you should have organisational and time management skills including multitasking, prioritising, and the ability to plan work activities efficiently to meet deadlines.

You should have high proficiency in Microsoft Office (Word, Excel, Power Point and Outlook) and a strong ability to quickly grasp and work with web-based software.

 

Company Info

Maersk Line is the world’s largest container shipping company, known for reliable, flexible and eco-efficient services. We provide ocean transportation in all parts of the world. We serve our customers through 374 offices in 116 countries. We employ 7,000 seafarers and 25,000 land-based employees and operate 580 container vessels. We market our services through the following brands: Maersk Line, Safmarine, MCC Transport (Intra-Asia), Seago Line (Intra-Europe), Mercosul (Brazil), and SeaLand (From 2015 Intra- Americas).

Maersk Line is part of the Maersk Group, headquartered in Copenhagen, Denmark. The Group employs about 88,900 people in around 135 countries.

Maersk Line in South China

In the South China Cluster, we operate in Hong Kong, Shenzhen and Guangzhou. The history of the  Maersk Group in China started more than 80 years ago, when the first Maersk vessel, Sally Maersk, called Shanghai, Qinhuangdao and Hong Kong in 1924.

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