Insurance 

Hang Seng Bank was one of Hong Kong's bancassurance pioneers. We have offered general insurance since 1965 and diversified into life insurance in 1995.

Hang Seng Bank Limited is an insurance agent authorized by regulated insurers, which provide wide range of life insurance, medical insurance and general insurance services for different segment of customers. With our all-round enrolment channels, there is great potential for further growth. We are currently seeking a candidate to join our department as Services Support Officer. 

Principal Responsibilities

• Provide quality reception service and greet customers at the office reception counter
• Handle customer enquiries and policy service requests such as life insurance claims
• Manage payment or settlement transactions
• Perform administrative duties and other assignments as assigned 

Requirements

• With at least 5 subjects at Grade E / Level 2 or above in the HKCEE / HKDSE, including Chinese, English and Mathematics
• Minimum of 2 years relevant experience in the banking industry
• Qualifications of HKFI will be an advantage
• Strong service orientation, with good interpersonal and communication skills
• Proficiency in both English and Chinese, with fluency in Putonghua an advantage
• High level of customer centricity mindset with dedication to deliver exceptional quality services for customers 

To apply, please read carefully the ‘Note on Collection of Personal Data and Information’ available in the careers page of our Hang Seng website: www.hangseng.com and send your resume by clicking " Apply Now" for our processing. You can also visit our website for further details about career opportunities with the Bank. Applicants who are not contacted within one month may consider their applications unsuccessful. 

All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.