Are you?

• a Bachelor degree graduate or above in Business, Finance or related disciplines with at least 10 years of experience in retail banking services and remittance, and with at least 3 years of supervisory experience. Candidates with less experience will be considered as Assistant Manager
• knowledgeable in client account opening, inward and outward remittance, fixed deposit, and counter services
• strong in problem solving, organizing, and communication skills
• proficient in MS Office applications including Word, Excel, and PowerPoint
• proficient in spoken and written English and Chinese. Mandarin skills will be advantageous 

Can you?

• support and assist head of department to achieve more effective and cost-beneficial customer service
• knowledgeable of SWIFT and workflow or remittance including but not limited to processing, checking, and authorizing the payments
• evaluate, enhance, develop, and recommend best practices for the remittance system
• check and approve transactions performed by teller including fixed deposits, inward and outward remittances, and other transactions
• check documents for updating customer profiles and authorized signatures
• conduct periodic customer risk profile assessment and prepare reports
• reply customer, banker, and government-related enquiries
• recommend workflow process improvements and assist in the creation and implementation of new operational procedures and controls
• streamline operation workflows and procedures related to automation process
• collaborate with other business units and provide operational support on various business initiatives
• perform other ad hoc projects as required

Start your career at Maybank, please send us your resume (in Word Document) including both current and expected salary.

(Personal data provided in the employment applications will be treated in strict confidential and used in strict confidence and used only for recruitment purpose. All unsuccessful applications will be destroyed upon completion of the process.)

Malayan Banking Berhad ('Maybank')

About Maybank – Humanising Financial Services

Maybank is among Asia's leading banking groups and South East Asia’s fourth largest bank by assets. It has been ranked among the World's Top 20 Strongest Banks by Bloomberg Markets for two consecutive years - 2013 and 2014. The Maybank Group has an international network of 2,400 offices in 20 countries namely Malaysia, Singapore, Indonesia, Philippines, Brunei Darussalam, Vietnam, Cambodia, Thailand, Papua New Guinea, Hong Kong SAR & People's Republic of China, Bahrain, Uzbekistan, Myanmar, Laos, Pakistan, India, Saudi Arabia, Great Britain and the United States of America. The Group offers an extensive range of products and services, which includes consumer and corporate banking, investment banking, Islamic banking, stock broking, insurance and takaful and asset management. It has over 47,000 employees serving more than 22 million customers worldwide. (www.maybank.com)

Maybank, the largest banking group in Malaysia now invites interested candidates to join our Hong Kong Branch for the above position.