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Service Operation Officer

Miele (Hong Kong) Ltd

  • Company Industries:Trading and Distribution

Job Information

  • Post Date:2017-03-28
  • Career Level:Middle
  • Location:Not Specified
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Job Function:Documentary Credit / Bills Processing  Channel / Distribution  Retail Sales  

Job Description

Ref.: SOO_jobsdb

Responsibilities:

  • Provide full administrative support to Service Operation team including sales order entries, reconciliation and invoice submission.
  • Coordinate logistics matters on local delivery arrangement.
  • Handling customers' enquiries and order follow up in a professional manner.
  • Work closely with other teams to ensure maximal customer satisfaction 
  • Assist in other ad-hoc tasks as required

Requirements:

  • HKDSE or above with at least 1 year relevant experience 
  • Good command of both written and spoken English and Chinese 
  • Proficiency in MS Office, knowledge in ERP system would be an advantage but not essential 
  • Good communication skills, independent and good team player with strong customer focus personality 
  • Fast, accurate, well-organized and detail-minded
  • Immediate available

  

We offer opportunities for development in addition to a competitive salary and fringe benefits to the right candidate. 

  

Please email your full resume stating with contact details, current & expected salary in MS word format to Miele (Hong Kong) Limited's HR email address or via "Apply Now" button.

 

Please quote the reference number on your application.

  

All applications received will be used exclusively for recruitment purposes only. Applicants who are not contacted within 8 weeks should consider their application unsuccessful for the position advertised. Data supplied by applicants will be kept for 6 months.

Company Info

Miele is the world's leading manufacturer of premium domestic appliances including cooking, baking and steam-cooking appliances, refrigeration products, coffee makers, dishwashers and laundry and floor care products. Our product portfolio also includes dishwashers, washing machines and tumble dryers for commercial use as well as washer-disinfectors and sterilisers for use in medical and laboratory applications (Miele Professional). Founded in 1899, the company has eight production plants in Germany, one each in Austria, the Czech Republic, China, Romania and Poland as well as two production plants belonging to its Italian medical technology subsidiary Steelco. Sales in the 2020 business year amounted to around € 4.5 bn (thereof 29.5% in Germany). Miele is represented with our own sales subsidiaries and via importers in almost 100 countries/regions. Throughout the world, the family-run enterprise, now in its fourth generation, employs a workforce of around 20,900, of which approx. 11,050 employees work in Germany. The company has its headquarters in Gütersloh in Westphalia.

Founded in 1997, Miele Hong Kong has inherited the same renowned dedication to provide home care solutions synonymous with quality, performance and unique design in the city. As an employer we also carry the same principle as we do in our products and service, “Immer Besser”, “Forever Better” , to continuously improve our working environment. Combining a clear purpose and a common set of behaviors and a friendly collaborative atmosphere, we dedicated to make Miele a great place to work for our employees.

To find out more about us, you are welcome to visit our website at  www.miele.hk or our facebook page

https://www.facebook.com/Miele.HongKong

Interested Parties please send your full resume with current and expected salary to [email protected] or apply through "Apply Now" button. 
All applications collected will be kept and handled confidentially by authorized personnel for recruitment purposes only. We will retain the applications of candidates not selected for a period of no more than 6 months. Applicants who are not contacted within 8 weeks should consider their applications unsuccessful for the position advertised.

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