Job description and responsibilities:

• Provide technical support to end users and perform necessary repair service
• Perform pre-installation setup of hardware and backend system to facilitate customer account activation in cloud platform
• Perform simple cabling work inside customer premises to ensure equipment is installed at the best location to provide service

Job requirements:

• Diploma in Computer Science, Information Technology or related discipline
• At least 5 years technical experience in networking products, experience in supporting Wi-Fi solutions is preferred
• Knowledge in configuring wireless router for maximum performance
• Experience in supporting retail customers is an advantage
• Knowledge in configuring Facebook and WeChat for user authentication is an advantage
• Good communication skill and customer handling skill is must
• Ability to make quick decision to resolve problems
• Good command of spoken and written English, Cantonese and Mandarin
• Willing to work flexible hours and over-time work
• Capable to communication with all levels of people inside/outside company

MoboPlus Solutions Co. Ltd.is a technology company focused in Social Wi-Fi solutions for F&B and retail verticals. With a software development center at Xian, China the company is expanding its business at Hong Kong and Macau.

To cope with our expansion and to grow the business in a faster pace, we are seeking for young and enthusiastic persons to fill up multiple positions in the company.

For more info about MoboPlus, visit www.moboplussolutions.com