This position is to manage all aspects of IT operational support across the country, including local area and wide area networks (voice/data), operating platforms and all associated servers, hardware, power & facilities to ensure service quality to end-users/clients is maintained at high levels. Main areas of responsibilities include:

• Ensures all day-to-day IT operational & helpdesk activities are carried out in a timely and reliable way.
• Maintain a strong operational relationship between IT Operations and business stakeholders within the country to understand and address business IT requirements.
• Working collaboratively with the Global/Regional IT organisation, implement appropriate solutions to ongoing operational business needs.
• Own & Drive Disaster recovery planning & testing
• Monitoring of IT service delivery levels and business satisfaction to ensure a high standard of quality and availability.

Person Specification:

• Minimum Diploma /University graduate preferred in Computer Science/Information Technology or equivalent.
• May hold professional qualifications such as MCP, MCSE, ITIL.
• At least 5 years experience in operational aspects of commercial IT infrastructure
• A good technical background with a high level of skills in network, server and desktop products.
• Understanding of industry ITSM best practices
• Demonstrated IT operations & vendor management experience in distributed environment
• Experience with a Microsoft-centric environment
• A good knowledge of all aspects of networking and web-based technologies.
• Proven experience in systems administration & IT facility management.
• A good understanding of PABX and other communication technologies.
• Excellent oral and written communication skills.
• Personable, conscientious, ability to cope with pressure and to prioritise work.
• Strong customer service focus.

*Candidate with less experiences will be considered as IT Operation Engineer*

Interested candidates are invited to email your detailed resume and expected salary by clicking 'Apply Now' or fax your CV to 2866-6772. We will offer competitive package to the right candidate.

For more information on our company, please visit: www.internationalsos.com

The information provided by job applicants will be treated in strict confidence and used only for recruitment-related purposes. Personal data of those unsuccessful applicants will be destroyed when they are no longer in use. If you do not hear from us within six weeks, you may assume your application has been unsuccessful

We are an equal opportunity employer. We value a diversified workplace and applications are welcome from all qualified candidates.

International SOS, (http://www.internationalsos.com) is the world’s leading international healthcare, medical and security assistance, and concierge services company. Operating in over 70 countries, International SOS provides integrated medical, clinical, security, and customer care solutions to organizations with international operations. A global team of over 10,000 employees led by 1,100 full-time physicians and 200 security specialists provides services including planning, preventative programs, in-country expertise and emergency response to over 70 percent of the Fortune Global 500 companies.

Now join us and embark on a unique journey into an environment that provides ample opportunities for you to care and grow!