Senior Manager, Personal Loans - Debt Consolidation
Zebra Strategic Outsource Solution Ltd
- Company Industries:Human Resources Management/Consultancy
Job Information
- Post Date:2017-04-10
- Career Level:Middle
- Location:Not Specified
- Salary:Salary provided
- Employment Type:Full Time, Permanent
- Job Function:Loan Others Marketing - Brand / Product Management
Job Description
- Responsible for meeting the Personal Installment Loan P&L
- Formulate strategy and execute action items to meet the business revenue and profitability plans
- Product Management
- Formulate the value proposition and product development for Personal Installment Loan product within policy and regulatory guidelines
- Conduct portfolio analysis and product/pricing test to drive portfolio yield and volume growth
- Monitor portfolio credit performance and liaise with Risk and Credit Initiation to review the credit policy and underwriting process
- Formulate gating and anti-attrition strategy to minimize early settlement and customer attrition
- Channel Management
- Identify and partner with different channels (Credit Sales, Telesales, Direct Sales, Branch, Remote and Marketing) to drive cross-sell to existing card/bank customer and acquire new to bank customers for loans
- Design and launch customer marketing and sales incentive programs to support the sales channels and to ensure programs fulfillment
- Partner with Decision Management to achieve effective portfolio management, performance tracking and leads optimization
- Liaise with sales channels and internal partners to review and improve overall efficiency of the sales and operating processes
- Project management
- Support the launch of digital initiatives (e.g. RCE, loan mobile application) and post launch maintenance
- Analytic and reporting
- Monitor channel performance/marketing program effectiveness and take appropriate actions to improve the overall result and customer experience
- Coordination with different parties for timely report update to Management and Region
Qualifications
- University degree holder in a quantitative field (e.g. Finance, Statistics or Business Administration) or related discipline
- At least 10 years working experience in retail banking or financial services industry with knowledge of Cards and Unsecured Lending is a must
- Strong attention to detail and accuracy
- Organized and possess excellent quantitative, analytical and communication skills
- Good interpersonal skills and ability to work with all levels is required
All personal data collected will be kept in strict confidence and would only be used for recruitment purpose.
To find out more about Zebra, visit us at www.zebra.com.hk.
Company Info
ZEBRA™ Strategic Holdings Limited is a performance-based holistic Human Capital Solutions provider that services Corporate Clients across Asia Pacific region.
With more than a decade of solid experience, ZEBRA™ successfully listed on the GEM board of the Hong Kong Stock Exchange in the year of 2013.
Our client, a leading institution is currently seeking for a high-caliber candidate to join their team.
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