Product Management:

• Develop business plans/budgets and ensure delivery of financial results
• Develop and communicate product strategy to relationship managers and senior stakeholders
• Manage portfolio: monitor and manage pricing and core drivers (flows, attrition, cross-sell) and monitor portfolio from a returns/risk perspective
• Own product related Must-Win­-Battles (e.g. Assets, Throughput, etc.)
• Carry out periodic competitive benchmarking and capability analysis of Bank offerings vis-à-vis competition. Work with TTS in filling product gaps
• Organize training and knowledge sharing for Commercial Bank RM teams working closely with TTS, for both new hires and ongoing training
• Drive superior client experience working closely with Client Operations and Technology (O&T), Product and Implementation teams
• Manage/evaluate/form internal and external partnerships (e.g. legal counsel, insurance agencies)
• Offer technical support and advice to clients and relationship managers
• Provide management oversight to Factoring Support Team, ensuring timely as well as accurate processing, monitoring and reporting of Factoring related matters (e.g. receivables due diligence, protection limit management, etc.)

New Business Initiatives:

• Identify new product opportunities around flows/segments and design/execute initiatives aimed at capturing the business opportunity
• Drive client-focused initiatives (e.g. increasing share-of-wallet with Platinum/MME names)
• Marketing: Execute client campaigns; Design and implement sales contests

Compliance/Policy Adherence:

• Ensure compliance with internal product and credit programs/policies and relevant country regulations
• Seek product approvals for new products, whenever required, including COMPAC approvals
• Ensure adherence with relevant Regional TTS Trade Product Approval Programs

Product Management:

• Develop business plans/budgets and ensure delivery of financial results
• Develop and communicate product strategy to relationship managers and senior stakeholders
• Manage portfolio: monitor and manage pricing and core drivers (flows, attrition, cross-sell) and monitor portfolio from a returns/risk perspective
• Own product related Must-Win­-Battles (e.g. Assets, Throughput, etc.)
• Carry out periodic competitive benchmarking and capability analysis of Citi offerings vis-à-vis competition. Work with TTS in filling product gaps
• Organize training and knowledge sharing for Commercial Bank RM teams working closely with TTS, for both new hires and ongoing training
• Drive superior client experience working closely with Client Operations & Technology (O&T), Product and Implementation teams
• Manage/evaluate/form internal and external partnerships (e.g. legal counsel, insurance agencies)
• Offer technical support and advice to clients and relationship managers
• Provide management oversight to Factoring Support Team, ensuring timely as well as accurate processing, monitoring and reporting of Factoring related matters (e.g. receivables due diligence, protection limit management, etc.)

New Business Initiatives:

• Identify new product opportunities around flows/segments and design/execute initiatives aimed at capturing the business opportunity
• Drive client-focused initiatives (e.g. increasing share-of-wallet with Platinum/MME names)
• Marketing: Execute client campaigns; Design and implement sales contests

Compliance/Policy Adherence:

• Ensure compliance with internal product & credit programs/policies and relevant country regulations
• Seek product approvals for new products, whenever required, including COMPAC approvals
• Ensure adherence with relevant Regional TTS Trade Product Approval Programs

• Tertiary level education with minimum 8 years of relevant banking experience
• Solid background and knowledge in Factoring
• Strong ability to work with different teams across functions
• Strong business acumen and attention to details, with a good sense of grasping business opportunities
• Excellent interpersonal skills and a team player
• Fluent in English and Cantonese. Mandarin a definite advantage