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Customer Service Assistant –Serviced Apartment

China Merchants Property Management (Overseas) Limited

  • Company Industries:Property Management / Consultancy

Job Information

  • Post Date:2017-05-12
  • Career Level:Entry Level
  • Location:Not Specified
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Job Function:Receptionist  Hospitality / Hotel Services  Others  

Job Description

Responsibilities:

  1. Greeting guests with high quality service standards
  2. Provide check-in and check-out services for guests
  3. Handle incoming calls and manage guests general enquiries
  4. Maintain safety environment within the apartment and surroundings
  5. Maintain systems within the apartment in good condition, emergency implementations and record keeping.

Requirements

  1. Minimum 1 year working experience in customer services in hotel, club or property estate with academic related
  2. Fluent in speaking Cantonese, English & Mandarin
  3. Acknowledge in report writing, computer skill and MS office handling
  4. Positive mindset, high initiative, alertness, responsible, reliable and team spirit
  5. Holder of valid Security Personnel Permit & QAS
  6. Holder of Certificate in First Aid (AFA) is an advantage Immediately available is a plus
  7. Shift duty is required.

Company Info

Our client, China Merchants Land Limited, a listed company in Hong Kong (stock code 00978),is now seeking for a high caliber candidate to join us:
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