REPORT TO
Senior Research Director

GEOGRAPHICAL SCOPE
Hong Kong

MAJOR RESPONSIBILITIES

The successful incumbent will act as service quality checker to evaluate level of services provided by service providers, such as global hotel chains, membership clubs, top-tier banks in Hong Kong etc.

Tasks

• Attend project briefing and training in ORC office (Wanchai) to understand role of mystery shopper and evaluation checklist for the project.
• Conduct visits as customers by telephone or in person based on the scenarios assigned.
• Fill out the evaluation form based on experience of the visit.
• Each job will require 2 to 4 working days per month.
• Flexible hours.
• Attractive remuneration.

CORE REQUIREMENTS

Language (any of the below): Native speaker of English or French* (native) or Japanese* (native) or Mandarin* (native)                      

*Also require good comprehension in English

Experience as customers of luxury hotels/ banks/ fitness clubs preferred.

Good memory and have a sharp eye on items.

TO APPLY  (BY EMAIL)

• Please send application by email with resume to recruit@opinionresearch.com.hk
• Email subject indicate
  MSP (HK/MSP/10/13)

ORGANIZATION

Who we are: ORC International is a leading global market research firm uniquely able to integrate our people, methods, technology and insights to address our clients’ strategic issues, challenges and opportunities. Since our founding in 1938, we’ve maintained a passion to drive our clients’ success through innovative, integrated research solutions.

What we do: ORC International delivers tailored and proven research solutions. We specialize in research related to Customer Equity, Employee Engagement, Business & Market Expansion and Product Development & Innovation.

How we do it: Integrated Intelligence (i2) is our unique research-based collaborative framework. It combines creative methods, talented people with deep domain knowledge and client-centered technology and insights.

 (Visit www.ORCInternational.com for more details.)

Are you…

1. Passionate about data?
2. An organised people person?
3. Ready for the next step in your career?

If you have answered “yes” to the above questions, then this is right role for you!

Why choose ORC International…

As part of the Engine Group, ORC International is one of the few players in the business intelligence space with an arsenal of research capabilities under one roof. With 15 global office locations and clients in over 50 countries, ORC International is focused, efficient, and smart, as we integrate diverse approaches to answer today’s business challenges.

At ORC International, we pride ourselves on our Values of being Curious, Connected and Meaningful and are looking for the best and brightest people who also reflect these values to join our organization.