Job Description

• Supervise a team of front office staff to handle the daily duties.
• Keeps satisfactory performance standards of the department.
• Assign duty roster of hotel front office staff.
• Assign, deliver and supervise training of new front office staff.
• Coordinate room reservation data verification and hotel operation system report generation.
• Supervise cashing and payment collection control.
• Supervise the handling of guest enquiry and general customer servicing.
• Supervise sales of theme part tickets.
• Performs check in, check out and room allocation procedures for guests.

Requirements

• Diploma or above in related disciplines.
• Sound relevant experience in hotel front desk operation, administration and customer services.
• Fluent in English, Cantonese and Putonghua.
• Shift duty including overnight shift is required.
• Knowledge of Opera is preferred.
• Independent, team-work spirit, careful and able to handle challenges.

We offer attractive compensation package, comprehensive training and good career prospects to the right candidate. Interested parties please send application letter with detail resume, current and expected salary. Please quote the reference of the position you apply for in all correspondences. For more information, please visit our website at www.m1hotel.hk

All personal data to be collected are used for recruitment only and will be kept confidential.

M1 Hotel is operating three special boutique hotels for modern travelers at Mong Kok, Yau Ma Tei and North Point, all situated near the MTR station, having a total of about 250 contemporary and stylish guest rooms, all equipped with free broadband WIFI service, in-room personal safe and minibar. Our dedication to offer intimate and thoughtful services receives promising responses from the guests, as well as winning the JCI’s Innovative Entrepreneur Award in 2013.