Airport Customer Service Representative
Destination Asia
- Company Industries:Tourism / Travel Agency
Job Information
- Post Date:2017-05-08
- Career Level:Entry Level
- Location:Not Specified
- Salary:HK$11,000 - 14,000 /month
- Employment Type:Full Time
- Job Function:Tourism / Travel Agency
Job Description
You will be required to knowledgeably and professionally manage all communication for our customers on arrival at Hong Kong Airport and ensure a smooth and efficient welcome to Hong Kong.
Responsibilities will include:
- Providing customers with professional service and assistance
- Reconfirming travel arrangements with customers on arrival at the airport
- Selling of optional tours to clients
- Completing reservations for transfers and tours
- Communicating and relaying information to the office staff
- Scheduled hours including mornings, nights and weekends
- Based at Hong Kong International Airport
Requirements:
- Fluent in spoken and written English
- Good understanding of Hong Kong as a destination
- Knowledge and experience in the travel and tourism industry
- Customer service orientated
- Ability to work independently and without supervision
Candidates without the above experience need not apply
Company Info
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