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Airport Customer Service Representative

Destination Asia

  • Company Industries:Tourism / Travel Agency

Job Information

  • Post Date:2017-05-08
  • Career Level:Entry Level
  • Location:Not Specified
  • Salary:HK$11,000 - 14,000 /month
  • Employment Type:Full Time
  • Job Function:Tourism / Travel Agency  

Job Description

You will be required to knowledgeably and professionally manage all communication for our customers on arrival at Hong Kong Airport and ensure a smooth and efficient welcome to Hong Kong.

 Responsibilities will include:

  • Providing customers with professional service and assistance
  • Reconfirming travel arrangements with customers on arrival at the airport
  • Selling of optional tours to clients
  • Completing reservations for transfers and tours
  • Communicating and relaying information to the office staff
  • Scheduled hours including mornings, nights and weekends
  • Based at Hong Kong International Airport

 Requirements:

  • Fluent in spoken and written English
  • Good understanding of Hong Kong as a destination
  • Knowledge and experience in the travel and tourism industry
  • Customer service orientated
  • Ability to work independently and without supervision 

Candidates without the above experience need not apply

Company Info

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