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Guest Relations Manager

JINJUU

  • Company Industries:Others

Job Information

  • Post Date:2017-05-08
  • Location:Not Specified
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Job Function:Food & Beverage  Hospitality / Hotel Services  Others  

Job Description

Good customer relationships are at the heart of

business success. 

We are now seeking YOU to join our Team. 

 

Responsibilities:

  • Greet and meet customers in a cheerful and friendly manner
  • Oversee and coordinate all arrivals and departures of all guests
  • Reserve a table for customer with using table booking system
  • Learn the customers’ needs and build an excellent relationship with all guests
  • Observe and understand customers’ preference and favourite dinning pattern
  • Analyse customer’s feedback and provide strategic direction to continuously improve overall rating and promotion plans
  • Respond to customers’ needs to provide excellent guest satisfaction
  • Actively listen and resolve customer’s complaints
  • Expect and react promptly to customer’s requirements and inquiries
  • Direct, train and manage guest relations team to ensure all standards and operation procedure is running smoothly

 

Requirements:

  • Fluency in both spoken and written English and Chinese is a plus.
  • Excellent people skills with friendly smile
  • Pleasant, self-motivated and able to work under pressure
  • Relevant experience in hospitality industry is preferred

 

Benefit package with excellent job opportunities for YOU!

 

Interested candidates should send FULL resume in MS word format, along with salary expectation and availability via "Apply Now" or contact Maggie on (852) 2867-8810.

 

(All data collected is for recruitment purpose only and will be used strictly confidential)

 

 

A Lan Kwai Fong Group Company

<Data collected will be used for recruitment purpose only>

 

 

 

Company Info

JINJUU, meaning “pearl” is founded by celebrity chef, Judy Joo. Located in the iconic, newly built California Tower, JINJUU seamlessly merges traditional and contemporary styles of cuisine and design, aims to give the guests unique Korean dining experience.

Come and Join our team with benefit package and great career opportunities.  

Apply
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