Events Operations Manager
Aberdeen Marina Holdings Limited
- Company Industries:Hospitality/Catering
Job Information
- Post Date:2017-05-05
- Career Level:Senior
- Location:Not Specified
- Salary:Salary provided
- Employment Type:Full Time, Permanent
- Job Function:Food & Beverage Hospitality / Hotel Services
Job Description
Job Responsibilities:
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To be responsible to assist the Senior Events Operations Manager
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Monitor and ensure smooth operations of the Banquet Services
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Maintain consistency in quality of food & beverage / service / cleanliness of Banquet Services
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Constantly obtain customer feedback during operations to ensure satisfaction
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Proper and tactful handling of verbal complaints from customers
Job Requirements:
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Tertiary education with preference in hotel management
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Minimum 4 years relevant experience
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Excellent communication and interpersonal skill
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Good command of spoken English and Cantonese
Company Info
Renowned for its distinctive Asian hospitality, the luxury hotel group operates five Shangri-La properties in Hong Kong, where the company is also headquartered, including Kowloon Shangri-La, Island Shangri-La, Kerry Hotel Hong Kong, JEN Hong Kong by Shangri-La, and The Aberdeen Marina Club, offering guests an array of options across the different brands to suit every guest’s needs.
As an employer with industry leading levels of colleague engagement, our people are our priority. Our success is only made possible through the efforts and abilities of over 42,000 colleagues worldwide. In accordance with this belief, the focused investment we make in the learning and development of our colleagues is unparalleled in the global hospitality industry. From welcoming new colleagues to best-in-class leadership development programmes, employee potentials will be identified and nurtured throughout their career with the Group.
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