THE POSITION

This is a trainee position aimed at training you as a specialist in the support of world-class application software for large global corporations and brands. You will start by familiarizing with our products, business knowledge in the HR industries, as well as the management skills to drive a support team with our business partners.

THE REQUIREMENTS

• interests in supporting corporate customers in business IT solutions
• pleasant, sociable and good communication skills
• knowledge on Microsoft platform including Windows, WIndowsServers, SQLServers
• fluency in Cantonese, English and Mandarin
• creative and initiative personality
• ability to work on your own
• good writing skill in English and Chinese
• willing to travel to Asia Pacific region

THE DUTIES

You will be trained on our product features and customer relation culture to become specialized in the service of our software products. Your duties during the training will cover:

• user consultation and training
• corporate HR and national regulatory requirements analysis
• application system installation, test case building, and system validation
• preparation of support materials and documentations
• hotline services