DIGITAL CONTENT SPECIALIST

The Content Coordinator is responsible for managing content and process for the Digital Black Book; the end-to-end process of content procurement to online publishing and QA as well as owning many hats in the content workflow to ensure business needs are met. 

•        Maintain DBB assortment with organized files, records and detailed department data, including pricing information.
•        Manage Digital Content Calendars (multiple) for app: creative assets and product content (requires working with Content Management System).
•        Coordinate with app developers on the build, translation agencies, and marketing team to ensure app content is represented as the business requires
•        Data management, tracking, quality assurance and troubleshooting both on the back end (CMS) and front end (consumer facing app)
•        Work closely with the technical/development team to maintain site standards for existing/new development and site enhancements.
•        Build partnerships and communicate effectively with Merchandising, Marketing, and LOYAL T team to ensure buy-in and consensus from all team members on decisions affecting the team.
•        Build relationships and communicate regularly with brand partners to collect necessary collateral: product, images, content, logistics, pricing.
•        Cross-functional project coordination for existing business processes and new launches/roll outs planned. (i.e. Digital Black Book V2)
•        Coordination and communication with management and tracking of performance (qualitative and quantitative) for internal parties (Merchants) and external parties (brand partners globally).
•        Manage logistics and movement of product from DFS or vendor warehouse to DFS location. 
•  Perform other duties as requested in a diligent and conscientious manner

REQUIRED SKILLS:

• Basic knowledge and understanding of e-commerce and needs/assets required for a platform
• Experience managing online marketing and content management systems.
• Basic Adobe Photoshop skills (preferred but not mandatory)
• Strong attention to detail and ability to work under tight deadlines.
• Exceptional communication and organizational skills
• Technologically savvy
• Ability to manage multiple projects in a fast-paced, deadline-driven environment
• Experience with content management systems
• Proven ability to build consensus and work effectively within a cross-departmental team
• Interest and basic knowledge of luxury products, brands and marketing

DFS VENTURE SINGAPORE PTE LTD