Responsibilities:

• Handle hotline calls, update system on status of enquiries
• Issue jobs in system
• Follow up status of repair and other enquiries of customers
• Perform other administrative duties as and when required by the company

Requirements:

• Form 5 or above with 2 years’ working experience on customer service especially on handling hotline for consumer products, and home appliances is an advantage
• Customer oriented with excellent interpersonal communication skills
• Proficiency on MS Office application including Word, Excel and Outlook
• Good command of spoken English and Mandarin is a plus
• Immediate available is preferred
  

Please send full resume with salary expected, contact telephone number to Human Resources Department by e-mail to click "Apply Now".

(Data collected will be treated as strictly confidential and will be used for recruitment purpose only)

Gilman Group, founded in 1841, is the longest-established and leading distributor representing a world of renowned global electrical appliances brands (including De Dietrich, Brandt, Mitsubishi, Philco, Rosieres, Vinvautz, etc.), specializing in brand building and aftersales services. To cope with our business expansion in Hong Kong and ASEAN region, we are looking for a high calibre candidate to fill the following position: