Responsibilities:

• Provide customer service support by following up test requisitions or orders;
• Handle incoming customer inquiries and complaints in a courteous manner;
• Maintain good relationship with customers;
• Assist in sample breakdown and quotation preparation;
• Assist in preparation of test reports by drafting and checking the results;
• Perform any other ad hoc projects as assigned.

Requirements:

• Higher Diploma or above in Chemistry or other science related disciplines;
• With customer service experience in laboratory testing and knowledge of TOYS sample breakdown are an advantage;
• Initiative, well-organized with excellent communication skills;
• Willing to work under pressure and overtime;
• Good PC Knowledge in MS Word, Excel, PowerPoint & other PC applications;
• Good command of spoken & written English and Chinese (Mandarin);
• Fresh graduates will also be considered;
• Immediately available is highly preferred.

We offer attractive remuneration package and excellent career opportunities to the right candidates. Interested parties please send your full resume with availability, current and expected salary and our reference code to HR department.

Welcome to visit our company website www.cmatcl.com for more information.

We are an Equal Opportunities Employer and welcome applications from all qualified candidates. All Personal data collected will be kept in strict confidence and used for recruitment purpose only.

CMA Industrial Development Foundation Limited (CMAIDF) is a worldwide accredited third-party conformity assessment body for consumer products.

As a member of CMA, CMA Testing & Certification Laboratories Ltd. established in 1979 by the Chinese Manufacturers’ Association of Hong Kong, CMA Testing has profound experience in providing professional and impartial testing, quality assurance and inspection services. Accredited under the Hong Kong Laboratory Accreditation Scheme (HOKLAS) and possessed of worldwide network including Shanghai, Shenzhen, Vietnam, USA, etc., CMA Testing has gained international recognition from various established institutions.

To support the strategic growth of the business, we have exciting opportunities for talented, motivated and high calibre individuals to join us as one of our professional associates.