Customer Service Intern (Full time/ Part time)
UDS Global Limited
- Company Industries:Wholesale / Retail
Job Information
- Post Date:2017-04-25
- Career Level:Entry Level
- Location:Not Specified
- Salary:Salary provided
- Employment Type:Freelance, Full Time, Internship, Part Time
- Job Function:Customer Service - Manager Customer Service - Supervisor/Officer Others
Job Description
This job is best fit for student who is keen to develop a career in the e-commerce industry. With on job training, you will gain hands-on experience and learn about different online marketing initiatives. Based on performance evaluations, there is also the opportunity of a permanent position upon graduation.
Responsibilities:
- Handle all incoming enquires across all business channels
- Resolve a customer complaints in a smooth and professional manner
- Communicate with end customers for handling product enquiries
- Handle clerical duties including data entry, order processing and filing
- Any ad-hoc project and other duties assigned by the management
- Conduct follow-up calls to customers to ensure that the service met their needs
Requirements:
- Undergraduate students in Marketing / Communication / Ecommerce or related discipline preferred;
- HKDSE/HKCEE holder or above
- Experience in customer service is an advantage;
- Good command of spoken & written English & Chinese
- Good telephone manner and service attitude
- Immediate available is highly preferred;
- Able to work 2-3 days per week for part time
Offer:
- 5-day work
- Working hours: 9:30 – 18:30 (1 hour lunch break)
- 12 days of annual leave
- Bank Holidays
- Medical Insurance
- Paid sick leave
- Work location: Kwun Tong
Apply Method
Interested candidates please send your resume with your availability, current and expected salary by clicking "Apply Now" .
Personal data collected will be used for recruitment purpose only.
Company Info
With presence in Hong Kong, Singapore, Malaysia and European Union, UDS Global Limited is a global company specialized in online retail. UDS Global Limited aims at attracting and recruiting high caliber individuals who want to pursue a career in e-commerce. We provide attractive remuneration packages and excellent promotion prospects.
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