About the Role: 

We’re looking for a self-starter to manage a space for startups, traditional businesses, regional offices of national firms, small businesses, and freelancers. The Community Manager at Urban Serviced Offices provides committed, refined and intuitive customer service, pro-actively anticipating the needs of members and guests. This person will be responsible for maximizing our occupancy through well thought out sales techniques as well as the curation of engaging programs and events, maintaining an extraordinary sense of community, running the day-to-day operations of the space with the operations manager, and developing creative local marketing strategies.

About you:

You’re this person if you enjoy wearing many hats. You are an intuitive sales virtuoso and know how to read people like a book. You’ve got an avid social media life and your followers are highly engaged with you. You’re the matchmaker in your social group and people are always coming to you for advice. You multitask like a smartphone and stay on target like a cruise missile. You. Love. People.

As part of the Community leadership team, everything you do will be in the interest of creating and sustaining an authentic and thriving community and business.

Your days will be filled with:

• Putting on your superhero cape, diving into each day with a smile on your face, switching gears on a moment’s notice and making each member feel like a rock-star
• Giving tours of the space to prospective members
• Managing the sales process from lead to member
• Continuously improving on the sales process
• Keeping social media up to date and engaging
• Keeping our various advertising platforms up to date
• Continuously improving the marketing process and strategizing new ways to get our brand in front of potential customers
• Working with your fellow Community Colleagues to manage various aspects of the space and community, including the facilities and events
• Maintaining a consistently high hospitality experience for all members and guests of the Community

Check yourself, ideallyhere’s the qualifications you need to bring to the table:

• You. Love. People.
• You’re always on point, nothing gets past you, yet you’re discreet and can keep our member’s confidence if they’re in stealth mode
• You possess a superhuman ability to judge character so you’ll be able to recruit great, community minded members and will be tactful and diplomatic with every person who inquires about the space
• You have a high emotional IQ and can communicate well both verbally and in writing
• You’re punctual, professional, thorough, and entrepreneurial; you’re a quick learning self-starter that works well in a fast-paced, start-up environment
• You’re adaptable and innovative, you own your mistakes and move on
• You’re a leader and you work well with introverts and extroverts alike
• You’re a hard worker, humble and prefer to share triumphs rather than bask in the limelight
• You’re collaborative and engaging and like to work as a team, you’re also independent and get the job done. No matter what
• You’re a whiz with data, geek out on spreadsheets and get excited about organization
• You’ve got at least two years of social media and marketing experience
• You have a background in sales.
• You’ve worked in hospitality and have a demonstrated record of excellent customer service
• You can write a professional email, conduct research on the internet, use Facebook pages and groups, Twitter, Instagram and LinkedIn and you’re willing to learn Wordpress and Mailchimp

We offer excellent career prospect and comprehensive remuneration package including 5-day work to the successful candidate.

Interested parties please send a detailed resume/CV with current and expected salary and date of availability via below "Apply Now".

For further information, please feel free to visit our website: 

• http://urbanservicedoffices.com/

All applications will be treated in strict confidence. Personal data collected will be used for recruitment purpose only.

Urban Serviced Offices is reinventing how people work by creating elegant, welcoming office spaces that make people proud and excited to come to work.

With a prime downtown Central location, private glass-walled offices, beautiful common areas, Urban Serviced Offices continues to drive revenue and growth, all while promoting positivity, creativity, and social responsibility. Our growth is fueled by our hardworking team and supportive leadership. Both our team and our members work within a community that values respect, humility, transparency, learning, personal responsibility and celebration.