The Commercial Key Account Manager (KAM) is a commercial customer facing role that has overall responsibility for the commercial development of a defined Customer portfolio. KAM’s will be expected to strategically partner with customers, in order to improve solutions and/or commercial packages currently provided by Damco, whilst simultaneously identifying further business opportunities that in turn will help bring the customers’ strategies to fruition. 

The purpose of the role is to deliver planned levels of contribution from assigned Customers as well as to develop and close new business opportunities thereby continuously increasing Damco’s share of wallet.

Responsibilities: 

• Majorly responsible for scoped key accounts commercial development and growth in Asia.
• Develop strategic partnership with customers.
• Support the global pursuit plans.
• Offer innovative solutions, and market developments when needed.
• Responsible for customer satisfaction level.
• Proactive apply vertical knowledge.
• Effectively engage with different functional departments to offer solutions for customer.
• Actively communicate, safeguard and promote team’s interest within the global client team.
• Cooperate with program managers/CSO teams to effectively engage with customers.
• Ensure customer profitability and positive growth.
• Internal and external stakeholder management. 

Requirements:

• Bachelor's degree or equivalent in business or related field; with at least 8 years relevant experience with a proven track record in key account and sales management.
• Open and positive attitude; result-oriented self-starter with initiative and strong drive.
• Experience within international trade, sourcing, retail or logistics/inventory management.
• Be able to work independently, and willing to travel upon business requirements.
• Passion, initiative and drive to continuously develop / service clients with creativity and innovation.
• Analytical skills.
• Change management in order to maintain the Customer’s satisfaction while improving customer’s contribution to the company.
• Excellent command of both oral and written English.

All information provided will be treated in strict confidence and personal data will be used solely for recruitment purpose. Unsuccessful candidates may be considered for other vacancies in our group. Applicants who are not contacted within 6 weeks shall consider their application unsuccessful and it will be kept for future reference. All unsuccessful applications will be destroyed within 12 months.

Damco is one of the world’s leading providers of freight forwarding services. For more than 100 years, we have been providing our customers with services that helps them manage their cargo and that supports the way they want to do business. We manage and serve a diverse range of industries and provide around the world through our in-house forwarding team or with our agency partners. We offer multi-carrier air, ocean and project logistic services and tap into our decades of experience to make the customer experience a seamless one.

For further information, please visit us at www.damco.com.