Customer Service Agent (Freight Forwarding)
ATC Air Service Limited
- Company Industries:Freight Forwarding/Delivery/Shipping
Job Information
- Post Date:2017-06-01
- Location:Not Specified
- Salary:Salary negotiable
- Employment Type:Full Time
- Job Function:Customer Service - Supervisor/Officer Freight Forwarding
Job Description
- Relevant experience in customer service / sales supporting / operation at freight forwarding industry is an advantage
- Manage customers’ inquiries, bookings and complaints
- responsible for co-ordination with clients & overseas agents for shipment updated status and sending pre-alert
- Communicate and coordinate with internal and external customers on booking and planning
- Prepare and Update reports
- Reliable, organized, responsible, independent, self-motivated and problem solving person
- Good Interpersonal and communication skills
- Good in MS Word, Excel & Chinese Word is preferable
- Good command in both written and spoken English and Mandarin
- Immediate available is preferable
- Salary : Negotiable
Company Info
ATC Group of Companies syndicates ten freight and forwarding companies located in six countries representing an integrated logistics network with consolidated guidance and strategic planning.
Within 22 years of activity in the field of international logistics and aviation service, ATC acquired strong position on the market of cargo carriage from East & S.E Asia and Europe to Russia & the main cities; in the segment of air transportation from Hong
Kong & China to CIS countries it is rightfully considered as a leader.
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