As the first point of contact to all guests and external parties, you are expected to greet and receive them in a helpful manner which demonstrate excellent customer service.  You would also be expected to assist in general office duties and administrative tasks, and to provide support to the customer service team.   You main responsibilities include:

• Maintain the reception area, guest seating area, conference rooms and pantry area neat and tidy
• Responsible for handling all inbound calls and fax on the office’s general line by answering to general enquiries and channeling calls to respective responsible departments.  Take and deliver messages whenever necessary
• Manage all courier services, including liaison and arrangement, record keeping and prepare necessary reports as requested by the manager
• Responsible for all inbound and outbound mails, including distribution of incoming mails and parcels

• Managing the Company's calendar by keeping staff’s out of office records up to date
• Updating and maintaining staff leave record at a timely manner
• Monitoring stationery, pantry supplies and amenity inventory.  Responsible for replenishment and stock keeping
• Arranging maintenance work for office facilities and equipment as assigned
• Managing seating plan and internal contact list.  Coordinate with IT on arranging extension for staff
• Perform filing and data entry duties as assigned
• Perform general administrative duties as assigned
• Arrange air ticket and hotel bookings when required
• Support the Customer Service team as required, based on pre-agreed standard operating procedures
• Assist in ad hoc duties as required
•   

Ideally, you shall be/have:-

• Diploma holder or above, or with professional office administration or secretarial training
• Minimum 3 years of relevant experience
• Excellent communications.  Fluency in spoken English and Cantonese is a must.  Fluency in Mandarin is an added advantage.  
• Presentable with good telephone manner
• Proficiency in MS Office and Chinese Word Processing
• Pro-active, organized and attention to detail.  
•  

We offer competitive package and good career path to the right candidate.  Please apply with your resume, current (or last earned) and expected salary, as well as availability.  

Established in 1998, Pacsafe® with our patented anti-theft technology, has one clear purpose – to keep travelers one step ahead of the game by keeping their gear secure from opportunistic thieves.  Pacsafe® can now be found in over 33 countries worldwide and our product range includes adventure backpacks, leisure bags, urban bags, woman’s bags, camera bags as well as luggage and travel accessories.  We are now looking for energetic talents to join our sales team:-

www.pacsafe.com