IT Support Engineer / Customer Service Engineer
E.C. Fix Technology Limited
- Company Industries:Electronics/Electrical Equipment
Job Information
- Post Date:2017-06-03
- Location:Not Specified
- Salary:Salary provided
- Employment Type:Contract, Full Time
- Job Function:Call Centre Support Network & System
Job Description
IT Support Engineer
- Provide the Desktop Facilities Services at the request
- Provide front-line implementation and support to enterprise desktop users, including, but not limited to, troubleshooting of issues and installation of hardware and software
- Install users' OA application and hardware
- Resolve users' usage issue and hardware problems
- Provide support for other office equipment, including setup and support of projectors
- Support IT projects and initiatives, and roll out of new or enhanced desktop facilities
- Conduct a complete inventory audit of both hardware equipment and software
- Provide wifi support services
- Shift duty maybe required
Customer Service Engineer
- Response to Bench and On-site Service
- NB break fix on broad level replacement
- Contact customer for KCI
Requirements:
- College Graduate or Degree Holder (preferably)
- 1 years Practical Experience on Service Desk and Customer Services
- Familiar with Microsoft Window 7& Microsoft Office/Outlook 2003/2010
- With MCP (preferably)
- Communicate effectively in English
- Good Customer service skills is an advantage
- Immediate available is preferred
***** Please provide your expected salary in your CV for reference *****
Interested party, please send your details resume with current and expected salary to our Human Resources Department by email with MS WORD Format ONLY. All information provided will be treated in strict confidence and used solely for recruitment purposes. The resume will be retained for a period of two years for future recruitment purposes within our group and clients.
Company Info
E.C.Fix Technology Limited
One of the most successful and fast growing IT and human resources solutions provider in the region.We specialize in repair and support services to original equipment manufacturers in computing industry which include Hardware, Software Vendors and US Fortune 500 companies.We offer a variety of Recruitment/Secondment Services designed to satisfy the Employee’s career and the Employer’s needs.We draw upon our experience in the IT industry as well as our network in both Hong Kong and China, in order to provide you with appropriate careers.
Position | Company | Location | Update |
---|