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Technical Support (on shift)

Gmstone Technology Limited

  • Company Industries:Others

Job Information

  • Post Date:2017-06-06
  • Location:Not Specified
  • Salary:Salary provided
  • Employment Type:Full Time
  • Job Function:Technical / Functional Consulting  

Job Description

Responsibilities: 

Provide support, monitor, setup and configuration on all servers, systems, network infrastructure, and applications

 

Carry out system maintenance including installation, troubleshooting, disaster recovery planning, backup jobs monitoring

 

Work together with the regional IT team for management on the global network maintenance, IT policies and procedures

 

Software and hardware upgrade, day-to-day system administration and technical support services

 

Manage LAN/WAN, Internet, Intranet, Firewall and Windows Servers etc.

 

Provide security controls for production systems like Virus/SPAM control & prevention, firewall rules update

 

Work directly with end users to provide technical support, installation, maintenance, problem diagnosis, backup, trouble-shooting and administration of applications

 

Maintain and update the internal and external Website

 

Maintenance and update the PABX System

 

Perform ad-hoc duties as required

 

Qualification:

Degree or Diploma holder in Computer Science, Information Systems or any other related qualifications

Holder of MCSE/MCITP & CCNA/CCNP qualification will be an advantage

Solid knowledge of Cisco firewall, switches and routers

At least 3 years working experience in system and network administration

Experience in MS Windows server (AD, DNS, DHCP, Exchange, MS SQL etc.) and Desktop (Windows XP/Vista/7, Office, Outlook) environment.

Working knowledge in Blackberry, Linux, Citrix Presentation Server, TeamViewer, TrendMicro, Backup Exec, VPN

Experience in Virtualization platform (VMware, ESXi, Hyper-V)

Programming experience in ASP.NET, AJAX, JavaScript, VBScript, SQL, HTML5, CSS etc.

Experience in NEC PABX environment

Able to work independently and under pressure, self motivated, responsibility and able to learn

Good interpersonal and communication skills

Good command of both written and spoken in Chinese and English, Mandarin is desirable

Company Info

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