Job Responsibilities:

1. Commercial management including rates administration and quote management
2. Follow up with operations to provide closed loop response to customer's enquirers and request.
3. Communicate with global colleagues, global customers, manage customer escalations and assist to drive initiative for continuous process improvement.
4. Prepare reports and provide analysis on efficiency and profitability of account.
5. Multi-task across different customers/programs within the account management team/business unit.
6. Support in large scale projects or full ownership of small scale projects
7. Account management activities e.g. billing, invoicing checking.

Job Requirements:

• Degree holder in Supply Chain Management, Business Administration or related discipline.
• 3-5 years demonstrated work experience in customer service, supply chain management.
• Good communication and interpersonal skills.
• Fluent in both English and Chinese.
• Experience in SAP is a plus

We offer competitive remuneration package to the right candidate.  interested parties please apply with full career details, salary history, expected salary and contact number and email your application by quoting the reference number on the application letter.

We are an equal opportunities employer; all personal data will be treated in strict confidential and for recruitment purpose only.

Company Background
Arvato Supply Chain Solutions is the leading international provider of order-to-cash solutions for end-customer-oriented industries.  Working across 85 locations in 20 countries, we develop innovative, customized solutions in the areas of supply chain management and e-commerce for our customers.  For more details, please visit: https://arvato-supply-chain.com/en/