Report to the Retail Operations Manager, you will be leading the 8 retail points in Hong Kong to achieve the overall sales target.  Your major responsibilities include:-

• Maximizing sales with optimal shop inventory level and high standard of customer services;
• Maintaining effective and efficient operations of all retail outlets;

• Managing front-line staffing issues including roster scheduling, commission calculating, coaching, and driving motivation for excellent sales performance; 
• Monitoring target stock level of shops
• Ensuring high standard of Visual Merchandising and store presentation;
• Ensuring all customer service initiatives are in place at store level; 
• Conducting regular store visits and identify areas for improvements in different area such as VM, shop operations, sales promotions, and stock replenishment; 
• Preparing various sales performance reports of the shops;
• Managing customer inquiries and complaints; and
• Participating ad hoc projects as assigned

To be successful in the job, you will be:-

• At least 5 years of senior store manager experience; 
• Experienced in working with POs, good excel skills; 
• Good team player, self-motivated, strong communications & good interpersonal skill with a positive attitude;
• Language required: English, Chinese (Cantonese & Mandarin)

Please note that your work schedule shall be follow that of the retail sales.  

Established in 1998, Pacsafe® with our patented anti-theft technology, has one clear purpose – to keep travelers one step ahead of the game by keeping their gear secure from opportunistic thieves.  Pacsafe® can now be found in over 33 countries worldwide and our product range includes adventure backpacks, leisure bags, urban bags, woman’s bags, camera bags as well as luggage and travel accessories.  We are now looking for energetic talents to join our sales team:-

www.pacsafe.com