Responsibilities:

• Performing Customer Service duties such as greeting parents and students, handling incoming calls, walk-in inquiries, tuition payment, registration and complaints
• Communicating with customers closely, developing, establishing and maintaining customer relations
• Handling other general office administration work such as the maintenance of the Centre's equipment, procurement & supplies
• Providing general administrative support and performing other ad-hoc duties assigned by senior management
• Supervising the Customer Service team and maintaining smooth operation in the Centre
  
  

Requirements:

• Higher Diploma or above with good working experience in Customer Service, (experience in education field is not a must but an advantage)
• Customers-oriented, hard-working , flexible, result-oriented, with a positive attitude and ability to act as a good team player
• Open minded, willing to communicate with people with good communication skill
• Enjoying working with parents and students
• Skilled in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Being able to work on Saturdays and Sundays (the off-days will be between Mon. and Fri.)
  
  

Interested candidates please send detailed resume with expected salaryby email by clicking "Apply Now"

Detail collected will be used for recruitment purpose only.