The post holder is required to provide first class customer service to our customers. He/She will be to support the sales team to achieve their targets.


Do you:

• take pride in delivering a first class service to customers?
• enjoy challenges and meeting people from all walks of life?
• feel good in achieving targets?
• like being valued?
• not mind working a 5-day week on shifts?

If you do, this is a job for you.


You should have:

• polite and pleasant telephone manners
• excellent customer care and listening skills
• good communication skills in spoken English and be fluent in Chinese
• 2 years solid working experience in a customer service / sales environment
• Sales technique
• IT skills (excel, word, powerpoint)  
• other competencies on the role profile

Remuneration package for the position includes a basic salary and a monthly incentive, an annual bonus, 20 days of annual leave per year and medical benefits.

Immediate availability is preferred.

Please visit http://bit.ly/HKG-1179e for further information and for application.

Closing Date: 26 June 2017

We welcome any applicant for this position who meets the selection criteria.  People aged over 40 are under-represented among our workforce and so we would particularly welcome applicants aged 40 years of age or more.

We are an Equal Opportunities employer and welcome applications from any member of the community who meets the selection criteria for the position.

The British Council believes that all children have potential and that every child matters - everywhere in the world. The British Council affirms the position that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC, 1989

Personal data collected will be used for recruitment purposes only.

The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust.