Senior Customer Service Officer
ARVATO SERVICES HONG KONG LIMITED
- Company Industries:Freight Forwarding/Delivery/Shipping
Job Information
- Post Date:2017-06-16
- Location:Not Specified
- Salary:Salary negotiable
- Employment Type:Full Time
- Job Function:Customer Service - Supervisor/Officer Fulfillment
Job Description
Job Responsibilities:
- Full Process of Sales order and Purchase order management from end to end
- Order follow up and work closely with inbound and outbound warehouse team for delivery arrangement
- Communicate with internal/ external customers on inbound/ outbound issues
- Report and KPI monitoring of daily and monthly operation
- Fulfillment on the Trade compliance requirement
- Support on Month-end/ Quarter end/ New product launch in different regions
- Attend the Business Review meeting on Quarterly basis
- Ad hoc project as per request
Job Requirements:
- 4-5 years relevant experience
- Higher Diploma or above in Logistics, Supply Chain or related discipline
- Knowledge in SAP is an advantage
- Good command in both spoken and written English and Chinese
- Customer Oriented, Good communication and interpersonal skills
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We offer competitive remuneration package to the right candidate. interested parties please apply with full career details, salary history, expected salary and contact number and email your application by quoting the reference number on the application letter.
We are an equal opportunities employer; all personal data will be treated in strict confidential and for recruitment purpose only.
Company Info
Company Background
Arvato Supply Chain Solutions is the leading international provider of order-to-cash solutions for end-customer-oriented industries. Working across 85 locations in 20 countries, we develop innovative, customized solutions in the areas of supply chain management
and e-commerce for our customers. For more details, please visit: https://arvato-supply-chain.com/en/
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