Responsibilities: 

• Assist Manager to lead and supervise a team of Handover Ambassadors to arrange handover services for all new development projects
• Conduct pre-handover unit inspection and monitor initial cleaning works
• Prepare handover documents and materials
• Deliver quality handover and customer services for all new development projects
• Handle general enquiries and complaints & take follow-up actions
• Coordinate with project team to ensure all defect rectification works conducted in a timely manner
• Assist in preparing handover or defect records and reports
• Perform ad hoc tasks assigned  

Requirements: 

• Diploma or above in Real Estate, Building Services, Customer Services or related disciplines
• Minimum 2 years' building management or customer services experience
• Proven experience in takeover of new development is an advantage
• Good command of written and spoken English, Cantonese and Mandarin
• Proactive, detailed-minded and good interpersonal skills
• Customer-oriented and good communication skills
• Capable to work under pressure
• Shift duty is required
• Immediate available is preferred
• Candidate with less experience will be considered as Handover Ambassador

We offer ample opportunities for career development and attractive salary package commensurate with experience and qualifications.  Interested parties please apply with full resume via “APPLY NOW”

Harriman Property Management Limited, a wholly-owned subsidiary of the Wheelock Group, is a well-established property management company with 40 years’ management experience serving a portfolio of over 17 million square feet which comprises high-class residential estates, prime commercial buildings, industrial premises and carparks.  We treasure people as our most important asset and sincerely invite YOU to join us to advance further in service excellence.