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Senior Customer Service Officer / Customer Service Officer

Dongxing Securities (Hong Kong) Financial Holdings Limited

  • Company Industries:Financial Services

Job Information

  • Post Date:2017-06-28
  • Career Level:Middle
  • Location:Not Specified
  • Salary:Salary negotiable
  • Employment Type:Full Time
  • Job Function:Financial Services  Others  Customer Service - Manager  

Job Description

Job Description

  • Handle new account opening, perform KYC and AML checking, input and maintain client’s information
  • Provide quality customer services and handle client's enquiries
  • Handle client's feedback and complaints 
  • Maintain good relationship with existing clients
  • Communicate with internal and external parties effectively
  • Perform ad-hoc duties as the company assigned

Requirement

  • University Degree holder or above with at least 2 years customer service experience
  • With related experience in investment and securities business is an advantage
  • Good knowledge of securities and Futures market
  • Proficiency in computer applications
  • Possess with strong customer service and communication skills
  • Proficiency in spoken and written English, Cantonese and Mandarin
  • with RA1 and/or RA2
  • Immediate available is preferable

We offer competitive remuneration package and excellent career prospects to qualified candidates.  Interested parties please send your resume together with present and expected salaries by clicking “Apply Now”.

Company Info

东兴证券(香港)金融控股有限公司是经中国证监会批覆,由母公司东兴证券股份有限公司(股票简称“东兴证券”,股票代码“601198”)在2015年作为主要发起人在香港注册成立的子公司。东兴证券股份有限公司是2008年经财政部和中国证监会批准,由中国东方资产管理公司作为主要发起人发起设立的全国性综合类证券公司,2015年2月26日在上海证券交易所上市, 是国内首家资产管理公司系上市证券公司。

未来公司将结合控股股东东兴证券股份有限公司、中国东方资产管理公司金控集团的优势和资源,以客户为中心,综合运用跨行业、跨领域的金融工具,借助场内和场外、网下和网上、国内和海外平台,为不同需求的客户提供覆盖融资、资产管理、投资顾问、衍生工具、非证券类金融产品的全生命周期、全产业链的财富管理和投融资服务,着力打造成为有特色的综合财富管理机构。

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