Responsibilities:

l   Daily routines including:

n   Receiving incident reporting clients and documentation of reports;

n   Managing data and information by updating the IT system;

n   Answering query and enquiry both from internal and external clients on claims handled by the Department;

n   Settling routine claims;

n   Investigating non-routine claims and making recommendation on the deployment of Loss Adjuster and other experts whenever warranted;

n   Performing other ad-hoc duties as assigned.

Requirements:

l   The following personality is expected:

n   Positive attitude;

n   Industrious;

n   Self-motivated;

n   Able to work under pressure;

n   Good team player;

n   Basic IT technique

l   In-house training would be provided and therefore previous experience in insurance industry is not a pre-requisite;

l   Tertiary education is preferred but not essential;

l   Fresh Graduates including Mainland China Students (with IANG Visa) are welcome and the enrollment date could be adjusted to align with graduation.

Prospect

l   Senior posts in the Department are normally filled up through internal promotion;

l   Inter-departmental transfer is possible when vacancy arises;

l   Continuation study is encouraged with cash award after completion of a wide range of courses.