Responsibilities: 

• Handle telephone & email enquiries and welcome customers' feedback in a professional manner
• Establish a professional image as Software Guidance / Solution Provider / Adviser
• Maintain a good customer relationship by providing one-stop customer service
• Provide excellent quality service to our valued customers with a great expectation & satisfaction
• Help with ad-hoc assignments and deliver to internal users
• Willing to assist customer operation training and will be given an opportunity to train as trainer 

Requirements: 

• Form 5 or above, preferable with Certificate / Diploma in Service Management or Computer Studies, fresh graduate will be considered
• Knowledge in general Microsoft Office applications usage
• Good command of written and spoken in English, Cantonese, and Mandarin
• Pleasant personality, patient, and able to work under pressure
• Experience in shipping or import/export trade is an advantage
• Experience in evening and overnight shift is preferable, attractive allowance are provided
• Immediately available preferred

As a pioneer in the IT industry, Computer And Technologies ("C&T") Group operates its business on a vision to build a better world with Information Technology. Since our establishment in 1991 and listing on the main board of Hong Kong Stock Exchange (Stock Code: SEHK00046) in 1998, C&T Group has committed to providing best-of-breed software products from human resources management to enterprise-level information management, procurement management and retail management to enable organizations to run their business and operations better. Apart from software products, the Group also has a long-standing track record in delivering effective IT solutions and quality services, including IT solutions design and implementation, software development, online e-Services as well as business processing outsourcing services, to enhance the competitive advantages of our clients.