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Senior Officer - Learning & Development

Fortress

  • Company Industries:Wholesale / Retail

Job Information

  • Post Date:2017-07-01
  • Career Level:Middle
  • Location:Not Specified
  • Employment Type:Full Time
  • Job Function:Training & Development  

Job Description

Responsibilities:

 

  • Designs, develops & conducts training programs to meet the business objectives
  • Conducts training follow ups to ensure the effectiveness of training program
  • Coordinates/ manages assigned learning & development projects for the department
  • Conducts store visits regularly to assess the effectiveness of the programs and provides field coaching
  • Performs other duties as assigned by superior

 

Requirements:

 

  • University graduate in related disciplines
  • At least 5 years’ relevant experience in retail, service or operations related functions
  • Proactive, innovative, people and service oriented
  • Good communication and presentation skills in both English & Chinese
  • Proficient in PC skills and preferably in Mac book operation and video editing

 

A rewarding remuneration package will be offered to the successful candidate. Interested parties please forward detailed resume stating expected salary to Human Resources Department - A.S. Watson Retail Hong Kong, Watson House, 1-5 Wo Liu Hang Road, Fotan, N.T. or email to us.

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the A.S. Watson Group. All personal data of unsuccessful applicants will be destroyed within 12 months from the date of application.

Company Info

About FORTRESS
FORTRESS was founded in 1975 as a small shop selling electrical appliances at the Hong Kong Electric Payment Centre in Fortress Hill. At that time, the market was full of unscrupulous sales practices of electrical appliances. FORTRESS has been insisting on providing customers with high-quality products and service, as a trustworthy and reputable brand. Today, FORTRESS is a member of A.S. Watson Group with over 70 retail stores in Hong Kong and Macau employing over 1,000 staff.

As a market leader, FORTRESS has always been innovative and is committed to bring customers the seamless online and offline (O+O) shopping experience with new technology solution. FORTRESS ties in with customers’ needs to pursue quality living with different product experience zones, including TechLife concept store features smart gadgets all over the world; Premium Living zone showcases a wide range of modern home appliances; GameZ with gaming experience; Home Auto features smart home products and solutions; Beauty Lab, displaying advanced electronic beauty products; and [email protected] Shop-in-Shop, a designated area to provide all-round service for mobile communication. In addition, FORTRESS has established Pro-Team to offer professional after-sales service, taking care of customers' needs throughout the shopping journey, helping our customers to live better, smarter and happier lives with new technology.

Through our website (www.fortress.com.hk), Facebook (www.facebook.com/fortresshk), Instagram (www.instagram.com/fortresshk) and Weibo (www.weibo.com/fortresshk), we bring the market’s latest trends and information to our customers so they can get the latest updates on the fast changing digital world.
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