CUSTOMER SERVICES AGENT (Appln/Ref: CSA)
Singapore Airlines Limited
- Company Industries:Mass Transportation
Job Information
- Post Date:2017-07-08
- Career Level:Entry Level
- Location:Not Specified
- Salary:HK$11,000 - 17,000 /month
- Employment Type:Full Time, Permanent
- Job Function:Others
Job Description
Job Description:
- Interact with customers at various touch points (eg. departure, arrival, etc) at the airport and provide assistance
- Establish and maintain good relationships with customers, service partners and airport authorities
- Monitor and provide good service at our airport lounge to our premium customers
- Handle administrative duties as required (eg. compile pre-flight and post flight files, statistics, data reports, verification of invoices, etc)
- Shift duties are required
- Any other ad-hoc duties assigned
What You Should Possess:
- Fresh graduates
- Diploma or Degree Holder
- Keen interest in customer services and airport operations
- Team player, possess good communication skills, interpersonal skills and customer service attributes
- Fluent spoken and written English, Cantonese & Mandarin
- Hands-on skills in PC operation (Word/Excel/Power-point)
Remuneration package includes free/rebated air tickets, group life insurance, company subsidized medical scheme, year-end bonus and discretionary bonus payment.
Please send full resume with recent photo and expected salary to Station Manager Hong Kong by clicking "Apply Now" (with Appln/Ref quoted in the subject).
Only shortlisted candidates will be contacted for interviews.
Personal data collected will be used for recruitment related purposes only.
Company Info
Singapore Airlines Limited (SIA), a full service international airline is looking for high caliber individuals to join our Accounts team in Hong Kong.
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