Customer Service Officer (Air Export) - Tsing Yi
Hankyu Hanshin Express (HK) Limited
- Company Industries:Freight Forwarding/Delivery/Shipping
Job Information
- Post Date:2017-07-07
- Location:Not Specified
- Salary:Salary negotiable
- Employment Type:Full Time, Permanent
- Job Function:Customer Service - Supervisor/Officer Documentary Credit / Bills Processing Freight Forwarding
Job Description
Responsibilities :
- Responsible for handling daily booking.
- Communicate with overseas offices, agents & customers.
- Responsible for issuing booking, updating data into the system, providing customer service to clients, and order follow-up.
- Coordinate and communicate with different parties (Warehouse, Truckers, Customers, & Colleagues).
Requirements :
- Tertiary education with 2 or more years’ solid experience in Air Freight Forwarding / Logistics industry.
- Preferable to have relevant certificate / training in respect of Cargo Security; Cargo Handling; Dangerous Good Awareness / Regulations / Customer Service handling.
- Good spoken / written English & Chinese, Mandarin preferable.
- Good communication, interpersonal skills & good telephone manner.
- Good PC knowledge in MS Word, Excel.
- Independent, customer-oriented, self-motivated.
- Report to Supervisor & Assistant Manager - Customer Service.
Working Location: 36 Tsing Yi Hong Wan Road, Asia Logistics Hub
(10-minute free shuttle bus provided @Tsing Yi MTR)
Working Hours: 5 work day (40-hour) per week with OT pay.
Benefits : 14-16 days Annual Leave, Bank Holidays, Marriage / Paternity / Maternity Leave, Birthday Leave & Gift, Extra Special Leave, Extra full-pay Sick Leave, Double Pay, Performance Bonus, Medical Scheme, MPF, On-the-Job Learning & Development prospects.
To know more about us, please visit http://www.hhe-global.com
Interested parties, please send your full resume with present & expected salary, available date to us via email.
All information collected will be used for recruitment purpose only, and kept strictly confidential.
Company Info
We are a leading Japanese-based global freight forwarding and logistics service provider. To sustain our further development of business, we invite high caliber candidate to fill up the vacancy.
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