Royal Bank of Canada (RY on TSX and NYSE) and its subsidiaries operate under the master brand name RBC. We are one of Canada’s largest banks and one of the largest banks in the world, based on market capitalization. We are one of North America’s leading diversified financial services companies, and provide personal and commercial banking, wealth management, insurance, investor services and capital markets products and services on a global basis. We have over 80,000 full- and part-time employees who serve more than 16 million personal, business, public sector and institutional clients through offices in Canada, the U.S. and 35 other countries.

RBC Wealth Management serves affluent, high net worth and ultra-high net worth clients in Canada, the United States, and selected regions outside North America with a full suite of investment, trust and other wealth management solutions and businesses that provide asset management products and services through RBC distribution channels and third-party distributors.

What is the opportunity?

We are currently seeking an Administration Officer to provide administrative & receptionist support for the wealth management business in Hong Kong.

What will you need to do?

• Handle day-to-day office administration tasks for Hong Kong offices
• Perform receptionist duties including but not limited to greet clients, handle all incoming phone calls to the general line promptly and courteously
• Ensure tidiness of the office especially reception & conference room areas
• Responsible for purchase and maintenance of office equipment, stationery and accessories
• Arrange local and overseas courier including preparation of waybill and records
• Responsible for record storage management including but not limited to maintain inventory list, contact storage vendor to retrieve or to collect archive boxes and destruction monitoring
• Maintain and manage office keys records, dispatch/collect for staff and visitors
• Arrange promotion gifts to clients such as calendars, red packets and other promotion items
• Arrange corporate events
• Arrange regular office cleaning and pest control
• Other ad-hoc administration related projects assigned by the company

 What you need to succeed?

• Degree holder of Business Administration or other related disciplines;
• 5 years relevant office administration work experience from financial industry is preferred
• Good command of written and spoken English, Mandarin and Cantonese
• Proficient in computer software such as MS Word, Excel and PowerPoint
• Knowledge of managing Chubb security card system is preferred

Nice to have :

• Strong analytical skills, detail minded and well organized
• Pleasant character with excellent telephone manner
• Self-motivation and ability to work under pressure in a fast paced environment
• Strong organization skills with multi-tasking ability

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable                                                           
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Opportunities to building close relationships with clients
• Access to a variety of job opportunities across business and geographies

Interested candidates please send full resume with latest and expected salary as well as the date of availability to our Human Resources Department.

(Applicants who are not invited for interview within 6 weeks may consider their applications unsuccessful. All applications will be treated in strict confidence and all personal data collected will be used for recruitment purpose only)

About RBC
Royal Bank of Canada is Canada’s largest bank, and one of the largest banks in the world, based on market capitalization. We are one of North America’s leading diversified financial services companies, and provide personal and commercial banking, wealth management, insurance, investor services and capital markets products and services on a global basis. We have over 80,000 full- and part-time employees who serve more than 16 million personal, business, public sector and institutional clients through offices in Canada, the U.S. and 35 other countries. For more information, please visit rbc.com.

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Inclusion and Equal Opportunity Employment
RBC is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations during the application process are available upon request.