The Role

This is a fantastic opportunity to join a start-up business, working with one of the most exciting brands to come out of the UK in the last decade.  We are now looking for FOH Managers to join our team.

If you think you have what it takes to become an FOH Manager we would LOVE to hear from you.  We will give you all the training needed to become an exceptional role model to all our staff in future to be able to operate a successful and dynamic business.

• Working with the Restaurant Manager to translate the concept and ideals of Jamie’s Italian into a successfully operating restaurant.
• Working with the Restaurant Manager to ensure the smooth running of the restaurant and the implementation, evolution and ongoing improvement of standards and profitability.
• To achieve the highest food, drink and service standards in order to exceed both customer and staff expectations.
• To act as role model for all staff with specific responsibility for training and development of team members. As ambassadors for Jamie’s Italian, you and the team will reflect its unique culture, positive attitude and excellent standards at all times.

The Person

We are looking for someone that demonstrates a clear commitment to the Big Cat Group and a desire to develop and grow with the business as we expand across the region

• You are a dynamic manager who is service inspired and volume savvy. You have experience of running a busy, high turnover restaurant and understand the importance of meeting targets, instinctively hitting the balance between the demands of the business and exceeding customers’ expectations.
• Possess excellent written and communication skills in English. Cantonese and Mandarin are advantageous.
• You have excellent knowledge of restaurant operations, health and safety regulations, employment law and service standards and an excellent understanding of all other departments.
• You are able to influence performance in every area of the restaurant, managing with consistency, but are also keen to learn, evolve and try new ideas that fit within the ethos of Jamie’s Italian. 
• You have a positive attitude and are able to proactively manage (rather than supervise) staff, adapting your approach to suit both busy and quiet times. You work intelligently under pressure and lead by example. You use your time to the full, both on shift and in fulfilling your overall management responsibilities.
• An understanding of how to delegate productively is essential and you do so to keep staff busy and motivated, encouraging responsibility where deserved or needed.
• You are keen to recognise and reward excellent performance. You spot potential and have the desire to encourage and develop team members who demonstrate ability and outstanding attitude. 
• You are intuitive, able to read people and situations. This applies to both staff and customers and your flexible, perceptive approach results in the best possible outcome for all parties concerned, whatever the circumstance. 
  

This job & person spec is a guideline only and not exhaustive.  You may be required to perform other duties which are not expressly listed but are in keeping with the general purpose of your job role and we reserve the right to make changes to this job description as appropriate.

To apply please email your CV by clicking "Apply Now" us at on 39582291

Personal data will be used for recruitment purpose only.

Big Cat Group (BCG) Ltd. is a fast-growing Hong Kong based multi-brand Hospitality Group operating both Jamie Oliver restaurants as well as being Brand Partner for Fortnum & Mason across the Asia-Pacific region.  In the last 4 years we have expanded to 3 Jamie’s Italian restaurants across Hong Kong and Taiwan, and recently launched our first Jamie Oliver’s Deli in Hong Kong.  We also support the operation of Fortnum &Mason in Hong Kong and South Korea.         

We are now we are now launching a VIRTUAL JAMIE OLIVER’S DELI and looking for dynamic, ambitious and creative individuals to join our team.