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Retail Manager, Travel Retail Asia, China & Taiwa

La Prairie Hong Kong Limited

  • Company Industries:Wholesale / Retail

Job Information

  • Post Date:2017-07-11
  • Location:Not Specified
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Job Function:Others  Retail Sales  Sales - Sales Management  

Job Description

Responsibilities

  • Retail Management
    • Ensure stock suitable levels of saleable items and testers at all POS
    • Support forecasting for launches
    • Ensure best assortment and develop Commission schemes that support the defined strategies
    • Define sales targets and incentives. Monitors/follows up on both
    • Ensure the defined retail plan is implemented and followed. Propose improvements taking advantage of business opportunities
    • Submit monthly report, detailing sales, best practice and monthly highlights and competitor’s activities
    • Plan, prepare and execute HPP/promotion events and ensure BAs are well briefed
    • Work closely with Training team to provide feedback on BA needs and set training focus
    • Develop and maintain relationship with store management

 

  • Brand Image and VM
    • Implement and maintain all VM guidelines
    • Prepare, implement and maintain planograms as submitted and agreed
    • Update counter tools and ensure they are used correctly (i.e. iPad, customer materials)
    • Ensure visual exchanges are executed in a timely manner and provide feedback to management if any
    • Support team with installation report for VM team to follow up

 

  • BA Management
    • Recruit new BAs and introduce them to the brand and the team, ensuring that all new members get the necessary welcome documentation
    • Liaise with Training team to ensure best possible training for BAs and GS. Support trainer in preparing and conducting the sessions
    • Identify coaching needs for each BA and coaches each team member individually to ensure the service standards are followed
    • Ensure BAs perform Art of Perfection at counter, sets KPIs and targets to increase sales and level of Service through AOP
    • Strive to increase ritual sales & IPT with each BA
    • Actively communicate with all team members to keep them up to date on development and success stories
    • Ensure grooming guidelines are implemented and maintained by all team members

 

Requirements

  • University education with minimum 3 years of experience in field activities, preferably from cosmetics or luxury sector
  • Business-driven, inspiring people and strong team spirit
  • Strong leadership and change management skills
  • Structured approach to planning and KPI measuring
  • People-oriented, energetic & outgoing personality, passion for selling and people, willing to change
  • Good interpersonal skills and effective in communication
  • Willing to travel: 50% to China & Taiwan
  • Fluent in English and Mandarin (and/or Cantonese)
  • Proficient in Microsoft Excel, Office, PPT

Company Info

享負盛名的La Prairie乃源於瑞士,品牌秉承至臻至美的尊貴承諾,致力追求為顧客帶來卓越、奢華和高端護膚體驗。

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