Responsibilities:

• Perform repair and troubleshooting of defective mobile phone set
• Ensure all repair activities (customer details, material consumption and labor) are tracked and updated in the repair system
• Provide customer service support at the service counter for walk-in customer
• Provide product accessories sales support

Requirements: 

• At least a Diploma in Electronics or Mobile Telecommunication system or ITE Certificate with minimum of 2 years of working experience in mobile and telecommunication equipment repairs
• Technical training will be provided by the manufacturer
• Good, proven technical and problem determination skills
• Good communication skills with experience in customer service and technical helpdesk support
• Good team player and self-motivated
• Proficient in Microsoft Office application like Words, Excel and Powerpoint, with Window Media Mobile application will be preferred

***** Please provide your expected salary in your CV for reference *****  

Interested party, please send your details resume with current and expected salary to our Human Resources Department by email MS WORD Format ONLY. All information provided will be treated in strict confidence and used solely for recruitment purposes. The resume will be retained for a period of two years for future recruitment purposes within our group and clients.

E.C.Fix Technology Limited 

One of the most successful and fast growing IT and human resources solutions provider in the region.We specialize in repair and support services to original equipment manufacturers in computing industry which include Hardware, Software Vendors and US Fortune 500 companies.We offer a variety of Recruitment/Secondment Services designed to satisfy the Employee’s career and the Employer’s needs.We draw upon our experience in the IT industry as well as our network in both Hong Kong and China, in order to provide you with appropriate careers.