Working Location :    Tsuen Wan
Working Hours    Monday – Friday 09:00 – 18:00
Saturday 09:00 – 18:00 (Alternative Week)


Reporting to Client Service Manager, you will be responsible for sales support and customer services by servicing and retaining existing customers and support the targeting of new customers. You are required to handle mail arrangement, coordinate with customer, vendors and overseas offices. In addition, you need to take care customer phone call and inquiry, identifying process improvements, projects implementation and ensuring quality and process standards and handling major staff and customer issues.


Requirements :

• F.7 or above
• 1 - 2 years working experience in related field is preferred
• Excellent interpersonal and communication skills
• Good Command of written and spoken English, Cantonese & Mandarin
• Good customer services skills and good problems solving abilities
• Proficient in PC applications such as Outlook , Word, Excel, PowerPoint
• Patient, hardworking, work under pressure and willing to learn

For those who would apply the above position, please submit your application by clicking "Apply Now".

Contact Person: Jacky Ng    Contact No: 2582-2569

All Personal data collected will be used for recruitment purpose only.

DHL eCommerce, part of the DP DHL Group of Companies, is a leading provider of B2C eCommerce cross-border deliveries. Additionally, DHL eCommerce caters to the needs of its customers across the entire eCommerce value chain by providing service offerings from webshop technologies to marketing, warehousing and fulfillment through to domestic and cross border deliveries, and finally provide customer service support to the online shoppers. DHL eCommerce has the ambition to become a leader in eCommerce logistics in Asia Pacific and worldwide.